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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Leroy

October 15, 2024

5  out of  5
rating by Debra Leroy
"Excellent and personalized service!! He explained everything thoroughly and professionally. His support staff was great!! Thank you Jake!!"
We responded:
"Thank you Debra!! We appreciate your review and feedback. I am glad I could help you out and I am always here to answer any question. If you ever need anything we are always here for you."
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Adriannah Neumann

October 14, 2024

5  out of  5
rating by Adriannah Neumann
"Damian was SUPER helpful today, very thorough, easy going, and was able to answer any questions I had! Costumer service was exceptional, and the process for new auto and 4-wheeler insurance was seamless and more than competitively rated!"
We responded:
"Adriannah, I'm thrilled to hear you had a seamless experience getting new auto and 4-wheeler insurance with Damian! His thoroughness and exceptional customer service truly set him apart. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Liyahp Davis

October 4, 2024

5  out of  5
rating by Liyahp Davis
"Great customer service , VERY helpful, problem solved in minutes!"
We responded:
"Liyahp, thank you for your wonderful review! I'm glad we could provide you with great customer service and solve your problem quickly. Your satisfaction is our priority. If you need any further assistance, don't hesitate to reach out. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Maria Mendiola

October 3, 2024

5  out of  5
rating by Maria Mendiola
"vey nice and friendly and helpful"
We responded:
"Maria, thank you for your wonderful review! I'm glad you found our team to be nice, friendly, and helpful. We're here to assist you with your insurance needs. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Grace Deininger

September 30, 2024

5  out of  5
rating by Grace Deininger
"Amanda made my transition to Jake Asbury very easy! I was moving in from out-of-state when we talked and once I told her what I needed, she went above and beyond! Answered questions, explained what each part of my policy was going to cover, and she even submitted my paperwork to my apartment on my behalf."
We responded:
"Hi Grace, thank you for sharing your experience! I'm glad Amanda could make your transition to our office seamless. It's wonderful to know she was able to answer your questions, explain your policy details, and even handle your paperwork submission. We're grateful to have her on our team. If you need any further assistance, we're here to help! - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Cody Napper

September 19, 2024

1  out of  5
rating by Cody Napper
"Absolutely incompetent disgusting people working here. They left me stranded on the side of the road for hours, refusing to answer a phone call or return my phone call. When I cancelled there insurance they tried to make my insurance laps in coverage, very dirty low life people. I'm 40 I've had insurance my whole life, never had an issue until state farm. Absolutely terrible customer service, terrible attitude, terrible people, never again will I be a state farm member."
We responded:
"Hi Cody, I do not tolerate harassing or threatening behavior, or disrespectful language towards my employees. You did all three which led me to having to file a police report. You told us to cancel your policies immediately, which we did. "
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Katie Kidd

September 13, 2024

5  out of  5
rating by Katie Kidd
"Best insurance and person. So unbelievably resourceful, reliable, caring and kind. Best decision I ever made switching to Jake"
We responded:
"Katie, thank you so much for your wonderful review! I'm happy to know that you find our service resourceful, reliable, caring, and kind. It means a lot that switching to our office was the best decision for you. We're always here to help with any of your insurance needs. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Aztec Rose

September 12, 2024

5  out of  5
rating by Aztec Rose
"This place was amazing! Jake Asbury and his team are the best agents I’ve ever had representing my insurance. I highly recommend you joining his team as they will ALWAYS take care of you as they have with me. These guys know business and do it well!"
We responded:
"Thank you, Aztec, for your amazing review! I'm glad to know that you feel well taken care of by our team. Your recommendation means a lot to us. We're always here to assist you with any of your insurance needs. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Annie Gates

September 5, 2024

5  out of  5
rating by Annie Gates
"Jake was amazing and professional."
We responded:
"Annie, thank you for your kind words! I'm glad to hear you found our service professional. If you need any further assistance, feel free to reach out. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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michael mchalpine

September 5, 2024

5  out of  5
rating by michael mchalpine
"Everyone at Jake Asbury State farm provides excellent,professional , helpful, and exceptionally friendly welcoming atmosphere . Even dropping in without an appointment , all are so genuinely nice and smiling and seem happy to help. I cannot adequately out into words, how pleased I am with Jake Asbury and his team!"
We responded:
"Michael, thank you for your wonderful review! We're glad you feel welcomed and supported by our team. It's great to know that even without an appointment, you find our atmosphere friendly and professional. Your satisfaction is our priority, and we appreciate your kind words. If you ever need anything, we're here to help. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Latoya Carter

September 4, 2024

5  out of  5
rating by Latoya Carter
"Very professional both Nicole and Jake. Great customer service, very nice, and patient. I would give 10 ⭐️"
We responded:
"Latoya, thank you for your wonderful review! I'm glad to hear that Nicole and our office could provide you with professional and patient service. Your kind words mean a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Brenda Gordon

August 27, 2024

5  out of  5
rating by Brenda Gordon
"Worked with everything we needed at this time and was great to talk to. We are excited to work with this office."
We responded:
"Brenda, thank you for your wonderful review. I'm glad we could assist with everything you needed and that you enjoyed our conversation. We're excited to continue working with you. If you have any further questions or need assistance, feel free to reach out. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Gene Strasser

August 3, 2024

5  out of  5
rating by Gene Strasser
"I walked in instead of calling. Took care of me right away and gave me an insurance policy less than half of what I was paying with my previous insurance."
We responded:
"Hey Gene, thanks for stopping by and sharing your experience! I'm glad we could help you find a policy that saves you money. If you need anything else, feel free to drop by or give us a call. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Alicia Cole

August 1, 2024

5  out of  5
rating by Alicia Cole
"My agent at this State Farm location was Jake Asbury....first and foremost you talk to a "REAL" person, I am a new customer and he was patient and took his time throughly explaining the details of the policy I was purchasing and stopping to answer every question that I had....I've finally found a company I am very pleased with and am looking forward to doing business with them for a long time....Thank you Jake for your professionalism and making my experience great!!"
We responded:
"Hi Alicia, thanks a lot for your awesome review! I'm really happy that you had a great experience with us. It's fantastic to know that you appreciated the detailed explanations and the time taken to answer all your questions. We're grateful to have you as a new customer and look forward to continuing to serve you! If you ever need anything, don't hesitate to reach out. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Dakota Brecht

August 1, 2024

5  out of  5
rating by Dakota Brecht
"Jake was an absolute pleasure to work with. He laid out all of my options in a way I could understand and was very helpful! I highly recommend Jake for your insurance needs!"
We responded:
"Hey Dakota, Thank you for the review! I'm glad I could help you understand your options and make the process easier. If you ever need anything else or have more questions, feel free to reach out anytime! - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Elizabeth Niño

July 31, 2024

5  out of  5
rating by Elizabeth Niño
"Jake made switching insurance between states easy and inexpensive. As someone who has been burned by insurance companies and other agents in the past, I don’t trust new agents right off the bat, but Jake explained everything he was doing and exactly how it would impact my rates and coverage moving forward. Highly recommend him to anyone looking to switch insurance companies or getting new insurance in general."
We responded:
"Hey Elizabeth! I'm so glad I could make the process of switching insurance between states easy and affordable for you! It's great to know that my explanations helped you feel more comfortable and informed about your rates and coverage. Thanks a ton for recommending me! If you ever need anything else, feel free to reach out. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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The Board

July 31, 2024

5  out of  5
rating by The Board
"We recently had the pleasure of working with Jake and couldn't be happier with the service we received. He took the time to explain all of our options and made sure we understood everything before making a decision to best suit our small business needs. Thank you!"
We responded:
"Thanks so much for the awesome review! I'm really happy to know that you had a great experience working with our office. It's important to me that you fully understand your options and feel confident in your decisions for your small business needs. If you ever have any more questions or need further assistance, don't hesitate to reach out! - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Elliott Torpey

July 23, 2024

5  out of  5
rating by Elliott Torpey
"Great people and a great experience. I will never go anywhere else."
We responded:
"Hey Elliott, I'm so glad you had a great experience with us! We're happy to have you as a loyal customer. If you ever need anything, we're here for you! - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Chet Skamiera

July 16, 2024

5  out of  5
rating by Chet Skamiera
"Always receive a quick response. Always convenient."
We responded:
"Thank you for your positive feedback, Chet! We're glad to hear that you always receive quick responses and find our services convenient. We appreciate your kind words. Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Julie Miller

July 16, 2024

5  out of  5
rating by Julie Miller
"Jake and his staff are amazing! They always help whenever we need them!"
We responded:
"Thank you, Julie! We are thrilled to hear that you find our team amazing and always ready to assist you! We are grateful for your kind words and are happy to be of service whenever you need us. Looking forward to helping you further with your insurance needs. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Ryan Blythe

July 15, 2024

5  out of  5
rating by Ryan Blythe
"Jake was super helpful! My first State Farm experience was great."
We responded:
"Thank you for the positive feedback, Ryan! I'm glad your first experience with State Farm was great. We're here for you whenever you need assistance in the future. Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Michigan Hooligans

July 11, 2024

5  out of  5
rating by Michigan Hooligans
"Damian was great! Very smooth service, I appreciate it."
We responded:
"We appreciate your review! Thank you from the Jake Asbury State Farm team. Have a fantastic week!"
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Jenn Wenn

July 11, 2024

5  out of  5
rating by Jenn Wenn
"Amanda was awesome and went above and beyond to get my husband and I automobile coverage! Thank you so much!"
We responded:
"Thank you for sharing your experience, Jenn! We are thrilled to hear that Amanda went above and beyond to assist you and your husband with automobile coverage. We are grateful for your kind words and are happy to have been able to help. Please feel free to reach out if you have any future insurance needs. Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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Anna Brock

July 11, 2024

5  out of  5
rating by Anna Brock
"Highly recommend. I have not had any issues getting a hold of Jake on the phone. He is easy to work with and appreciate his patience in answering questions."
We responded:
"Thank you, Anna, for your kind words! I'm glad you found it easy to reach me and that I could assist you with your questions. I appreciate your recommendation and look forward to helping you with any insurance needs in the future. - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"
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NPS

July 2, 2024

5  out of  5
rating by NPS
"Jake has been awesome to work with and is prompt to respond when I have questions or concerns regarding my policy. On top of all that, he really has saved me a good amount of money since switching to State Farm from my prior policy."
We responded:
"Thank you for sharing your positive experience with us! I'm pleased to hear that I could assist you promptly and save you money on your policy. Please feel free to reach out for any future insurance needs or questions! - Jake Asbury - State Farm Insurance Agent, Lake Orion, MI"